Data Deletion Instructions

What data we hold

BidGovPro is a desktop application, and the bulk of your data (opportunities, proposals, contracts, and business profile) stays encrypted on your own computer — we never receive it. The only information we store on our servers is what you voluntarily provide through this website (such as your name, email address, and business description when you request a resource or contact us) and records needed to fulfill an order or license.

Facebook & Instagram data

If you connect a Facebook Page or Instagram account to our tools, we access only public post engagement metrics (like counts, comment counts, and share counts) in a read-only way to display them back to the account owner. We never post on your behalf, and we do not store your Facebook or Instagram login credentials.

How to request deletion

To have any information we hold about you permanently deleted, email support@bidgovpro.com from the email address associated with your account, with the subject line “Data Deletion Request.” Please include any details that help us locate your records (for example, the name or email you used).

We will confirm your request and delete the associated data within 30 days. Some records required for legal, tax, or accounting purposes (such as completed transactions) may be retained only as long as the law requires.

Removing a connected Meta account

You can revoke our access to your Facebook Page or Instagram account at any time from Facebook Settings → Business Integrations. Removing the integration stops all future access; to also delete metrics we have already stored, send the deletion request above.

Contact

For any questions about deleting your data, contact us at support@bidgovpro.com.